Email Sending Policy and Recipient Protection

This public policy explains how we use domain-based email. It is published for transparency and provider review readiness.

1) Business use case

Email is used for inquiry responses, consulting communication, and service-related updates.
No unsolicited cold bulk campaigns.
Message content is tied to legitimate consulting business activity.
Most messages are low-volume, manually triggered communications.

2) List source and consent

Recipients come from website forms, direct customer communication, or explicit consent.
No purchased, rented, or scraped contact databases.
Consent evidence is retained where applicable.

3) Unsubscribe and recipient protection

Non-transactional email includes visible opt-out/unsubscribe options.
Opt-out requests are processed promptly.
Abuse and complaint reports are reviewed and acted upon.

4) Bounce and complaint handling

Hard bounces are automatically suppressed.
Complaint addresses are removed from future mailings.
List hygiene is monitored to keep complaint rates low.

5) Technical and legal transparency

Domain authentication is maintained (SPF, DKIM, DMARC).
Public pages are available for Privacy, Terms, and Contact.
Sending purpose and website content remain consistent across pages.

6) Revision log

2026-04-13: Clarified manual sending pattern and recipient safeguards.
2026-03-28: Initial public version.

Note: final account approval always remains at each provider's own discretion and policy review.